Service

Ongoing Commercial Cleaning

Scheduled service. Common areas, offices.

Recurring commercial cleaning is a relationship, not a service order. The crew that worked your common areas last Tuesday should be the same crew working them next Tuesday — that's how trash patterns get learned, recurring stain points get pre-treated, and the lobby actually looks good rather than just freshly mopped.

We service property managers across Raleigh and Wake County with daily, weekly, bi-weekly, and monthly schedules for office buildings, multifamily common areas, leasing centers, amenity spaces, and corporate facilities. Every account has a named point of contact on our side and a defined scope-of-work — no ambiguity about what gets done, no surprise upcharges, no rotating sub-crews who don't know your building.

Daily, weekly, or monthly cadence
Common areas, hallways, amenities
Consistent crews, named point of contact

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What's included

Every job follows a written checklist. Crews don't move on from a section until it passes the lead's inspection.

Daily — every visit

All trash cans emptied and liners replaced
Horizontal surfaces dusted: counters, cabinets, desks, chairs, shelves, chair rails, baseboards
Carpets vacuumed and spot-cleaned
Hard floors dust-mopped, scuff marks removed
Drinking fountains wiped and polished
Water marks, finger prints, and pen marks removed from counters, walls, and woodwork
Entrance door glass, window frames, interior glass and mirrors, door tracks
Sweep outside entrances and clean entrance mats
High-touch points sanitized — door hardware, elevator buttons, light switches, counter edges

Restrooms — full protocol

Sinks and mirrors cleaned and polished
Toilets cleaned with bowl cleaner and sanitized — no water marks, no soap scum, no scuff marks
Floors mopped and sanitized
Hand towels, toilet paper, and soap restocked; extra rolls left where appropriate
No hair on floors, counters, or partitions
All dispensers wiped and refilled
Stall partitions sanitized
Trash and feminine-hygiene receptacles emptied and sanitized

Common areas and amenities

Resident common rooms and beverage areas cleaned and reset
Behind equipment dusted; surfaces treated with Lemon Pledge or surface-appropriate polish
Blinds and ceiling fans dusted
Hallways vacuumed; edges detailed
Trash chutes wiped down
Elevator interiors, tracks, and landings cleaned
No spider webs inside or outside the foyer

Weekly tasks

Windows, frames, and metal tracks cleaned
Interior windows fully detailed
High-dust pass on ledges, vents, and architectural details
Vent covers cleaned
Model apartments serviced (extra-charge add-on if requested)

Communication and accountability

Crew lead communicates proactively with the property manager
Issues flagged the same day — broken fixtures, supply shortages, observed damage
Workspace privacy respected — papers, files, and phones are not disturbed
Same crew, named point of contact, defined scope-of-work in writing

Our process

1

Scope walkthrough

Site visit to define exactly what gets done, on what cadence, in which areas. Output is a written scope-of-work that becomes the spec the crew follows every visit.
2

Schedule and access

Confirmed cleaning schedule (e.g., M/W/F overnight, daily 6–8 AM), access keys or cards issued, alarm codes documented securely. We follow your protocols for after-hours access.
3

Consistent crew assignment

The same crew works your account, week after week. They learn the building — where the heavy-traffic spots are, which trash bins fill fastest, which entry mats need extra attention. That continuity is the whole point of recurring service.
4

Communication and reporting

Named point of contact on our side. Photo QA on rotation, monthly summary report. Issues flagged proactively (e.g., maintenance items the crew notices) rather than only when you ask.
5

Quarterly scope review

Every quarter we review the scope with you — what's working, what should be added or dropped, whether the cadence still matches occupancy and use patterns.

How pricing works

Recurring service is priced as a flat monthly fee based on square footage, scope, and frequency. Occasional add-ons (deep-clean carpet, window detail, post-event reset) are quoted separately and pre-approved before work — never billed as surprise line items.

Specific pricing is provided after a scope walkthrough — we don't post per-unit rates publicly because they depend too heavily on unit type, condition, and portfolio volume to mean anything in isolation.

Frequently asked questions

What cadences do you offer?

Daily, weeknights, multi-day-per-week (M/W/F is common), weekly, bi-weekly, and monthly. We also handle quarterly deep-cleans layered on top of any of those.

Do you work after hours?

Yes — overnight, early morning, and after-hours service is standard for office buildings and amenity spaces. We work to your access protocols and alarm procedures.

Will it be the same crew every time?

Yes. Consistent crew assignment is one of the main things we sell. Backup crew handles vacation/illness coverage with a named lead so there's never a stranger in your building.

How do you handle complaints or quality issues?

Named point of contact on our side, response within one business day, correction same-day or next-shift. We track complaint rate by account and review it quarterly — if a building is generating complaints, we change something rather than make excuses.

Do you carry the right insurance for ongoing access?

Yes — general liability and workers' compensation. Certificate of Insurance with additional-insured endorsements is available; we can also be added to your community's compliance-platform vendor roster (RealPage, NetVendor, VendorCafé).

Can we add or change scope month to month?

Yes. Scope changes are written into a revised scope-of-work and take effect the following month (or sooner if urgent). No fine print, no hidden minimums.

Get started

Send the property, scope, and timeline. We respond within 24 hours, often same-day.

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